Shipping Policy

Effective Date: 19-01-2025

At Ndairyfarm, we aim to deliver fresh and high-quality products to your doorstep promptly. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.

1. Delivery Areas

1.1. Service Areas:

We currently deliver to the following areas:

• Bangalore
  If your location is not listed, please contact us to confirm delivery availability.

1.2. Delivery Restrictions:

We do not ship to P.O. boxes or areas outside our service regions. Deliveries to rural or hard-to-reach locations may have additional fees or extended delivery times.

2. Delivery Times

2.1. Order Processing:

Orders are processed between 9 AM to 6 PM, Monday to Saturday. Orders placed out of business hours or on holidays will be processed the next business day.

2.2. Delivery Schedule:

Delivery times vary depending on your location and selected delivery slot. Standard delivery times are:

• Within 24-48 hours of order confirmation.

3. Shipping Fees

Shipping fees are calculated based on your location and order total.

4. Delivery Confirmation

Our delivery team will notify you upon arrival. If you are unavailable, please ensure someone is present to receive the order.

5. Delivery Issues

5.1. Missed Deliveries:

If a delivery attempt is unsuccessful, our team will contact you to reschedule. Additional delivery fees may apply for repeated failed attempts.

5.2. Damaged or Missing Items:

If any items are damaged or missing, please notify us within 48 hours of delivery by contacting us on the details mentioned below. We will review the issue and provide a resolution.

6. Freshness Guarantee

We ensure that all products are delivered fresh and in optimal condition. If you are not satisfied with the quality of the product upon delivery, contact us immediately for assistance.

7. Shipping Limitations

7.1. Perishable Items:

Since our products are perishable, it is important to refrigerate or consume them as soon as possible after delivery.

7.2. Uncontrollable Delays:

We are not responsible for delays caused by events beyond our control, such as severe weather, natural disasters, or carrier delays.

8. Cancellations and Changes

8.1. Order Changes:

Changes to orders must be requested at least 48 hours before the scheduled delivery.

8.2. Cancellations:

Orders can be canceled up to 24 hours prior to delivery. Please contact us at below mentioned details  to cancel.

Email :- contactus@ndairyfarm.in

Mobile number :- +91 98441 21208